Glossary

The AI visibility glossary.

Plain-English definitions of the AI search vocabulary, and the metrics Buffy Intel reports on your brand.

Buffy= a metric or term specific to Buffy Intel. Everything else is industry-standard AI-search vocabulary.

AI search term

"Best of" List (Listicle)

A ranked "best X" article. One of the most-cited page types in AI shopping answers, and usually published by third parties rather than brands.

Buffy

Action Plan

A prioritised, regularly-refreshed set of recommendations to improve your AI visibility. Grouped into Owned, Earned, and Optimize.

AI search term

Agentic Commerce

Shopping where an AI agent discovers, compares, and buys products on a person's behalf. Moving the buying decision from human browsing to machine selection.

AI search term

Agentic Commerce Protocol (ACP / UCP)

Open standards that let AI agents complete a purchase. Exposing product, price, and checkout data in a machine-readable way. Examples: ACP (OpenAI + Stripe) and Google's UCP.

AI search term

AI Crawler (bot)

An automated bot that fetches web pages for an AI company. To train a model, build a search index, or pull a page live to answer a question.

AI search term

AI Hallucination

When an AI generates plausible-sounding but false information. Including wrong facts about a brand, invented features, or fake citations.

AI search term

AI Overviews

Google's AI-generated answer summaries that appear above traditional search results, synthesising and citing sources for a query.

Buffy

AI Visibility Score

A composite 0-100 score blending share of voice, top-ranked %, average rank, and citation coverage into one headline read of how visible your brand is across AI answers.

AI search term

AI-Readiness Audit

A structured check of whether AI engines can reach, read, understand, corroborate, and quote your site. Grading crawler access, extractability, product data, off-site presence, and quotability, usually as scored pillars.

AI search term

Answer Engine Optimization (AEO)

Optimizing your content to become the cited source when AI answer engines generate a direct response to a question.

AI search term

Answer Volatility

How much an AI engine's answer. The brands it names and the sources it cites. Changes when the same or a slightly reworded question is asked again.

AI search term

Astroturfing

Manufacturing fake grassroots endorsement. Using coordinated fake accounts, planted posts, or paid engagement to make brand promotion look like organic community consensus.

Buffy

Average Rank

Your brand's average position in AI-recommended lists across prompts where it's mentioned. Lower is better. #1 means consistently first.

Buffy

Brand Perception

A qualitative read of how AI platforms collectively describe and position your brand, based on branded queries.

AI search term

Citation (AI / LLM)

When an AI answer references and links a source it used. Being cited (not just mentioned) is how you earn trust and AI-referred traffic.

Buffy

Citation Coverage

Of the AI answers that mention your brand, the share that also cite your brand's own website as a source.

AI search term

Citation Gap (Source Gap)

The difference between the sources AI engines cite for your category and the ones that mention you. Revealing where you're absent from the answer.

AI search term

Citation Hallucination

When an AI produces a reference that looks legitimate but fails at the level of identity. Either the cited work doesn't exist, or a real work is credited to substantially the wrong authors.

Buffy

Cited Pages

The unique URLs AI cites as sources when mentioning your brand.

AI search term

Commodity Content

Content that restates what many pages already cover without adding first-hand experience or unique knowledge, making it easily replaceable and increasingly hard to get indexed or cited.

AI search term

Content Decay (Citation Cliff)

The decline in how often AI engines cite a page as it ages. Live retrieval favors recently-updated content, so citations fall off after roughly a quarter.

AI search term

Conversational Search

Searching by asking full, natural-language questions. Often in a back-and-forth. Instead of typing keywords, the way people use ChatGPT, AI Mode, and Perplexity.

AI search term

Corroboration

Multiple independent, credible sources agreeing on the same fact. A strong signal that makes AI engines more willing to state and cite it.

AI search term

Dark Library Effect

The gap between how heavily AI crawls and cites a page and how little referral traffic it sends back. Most visible on articles, which AI reads and summarises but rarely links a visitor to.

AI search term

Dark Traffic

Real visits whose true source is invisible to analytics. They arrive with no referrer and get filed as 'Direct,' hiding much of your AI-driven traffic.

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E-E-A-T

Google's quality framework. Experience, Expertise, Authoritativeness, Trustworthiness. Signals that also shape whether AI engines treat your content as a credible source.

AI search term

Earned Media

Coverage and mentions a brand earns from independent third parties. Press, reviews, forums, and best-of lists. Rather than pays for (paid media) or publishes itself (owned media). It is the dominant source of AI citations.

AI search term

Embeddings

Numeric representations of meaning that let an AI judge how related two pieces of text are. The basis of semantic search and retrieval.

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Entity Authority

How strongly and credibly AI associates your brand with a topic. A strong predictor of AI citations, often more than backlinks or technical SEO.

AI search term

Featured Snippet

A short, direct answer Google lifts to the top of search results. The pre-AI ancestor of today's AI-generated answers, and a useful model for extractable content.

AI search term

Generative Engine Optimization (GEO)

The practice of getting your brand mentioned, cited, and recommended across generative AI engines like ChatGPT, Gemini, and Claude.

AI search term

Ghost Citation

When an AI answer uses your page as a source and links it, but never names your brand in the text. A citation with no mention attached.

AI search term

Google AI Mode

Google's conversational, AI-generated search experience. A full chat interface powered by Gemini, distinct from the shorter AI Overview summary.

AI search term

Grounding

Connecting an AI's answer to verifiable external sources, so claims are backed by retrieved evidence rather than the model's memory.

Buffy

Hero Products

Your flagship products. Each gets a dedicated deep-dive prompt and is scored individually for how favourably AI describes it.

AI search term

Knowledge Cutoff

The date after which a model's training data stops, so without live search, it doesn't 'know' anything more recent.

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Knowledge Graph

A structured map of real-world entities. Brands, products, people, and the relationships between them, used by search and AI engines to 'know' what your brand is.

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Large Language Model (LLM)

An AI model trained on vast amounts of text that predicts and generates language. The engine behind ChatGPT, Gemini, Claude, and AI search.

AI search term

llms.txt

A proposed standard. A Markdown file at /llms.txt, that gives AI crawlers a concise, curated guide to your site's most important content.

AI search term

Multimodal Search

Searching with images or voice, not just typed text. A fast-growing share of AI queries, where the engine interprets a photo or spoken question.

AI search term

Product Feed

A structured file of your products, one row per item with attributes like title, price, availability, and GTIN, that feeds shopping and AI systems the facts they surface.

AI search term

Prompt

The question or instruction a person gives an AI. The AI-search equivalent of a search query, but usually longer and more conversational.

AI search term

Prompt Injection

Trying to manipulate an AI's output by feeding it crafted text. Including attempts to plant fake rankings or claims a model might repeat.

AI search term

Query Fan-Out

When an AI decomposes one user question into several parallel sub-searches, then synthesises the results, so a single prompt pulls from many sources.

AI search term

Retrieval-Augmented Generation (RAG)

An architecture that pairs a language model with live document retrieval, so answers are grounded in fetched sources rather than memory alone.

AI search term

robots.txt

A file at your domain root that tells crawlers. Including AI bots, which pages they may or may not fetch.

AI search term

Semantic Search

Retrieval based on meaning rather than exact keywords. Matching the intent behind a query to content that answers it, using embeddings.

AI search term

Sentiment Analysis

Measuring not just whether a brand is mentioned in AI answers, but how it's described. Positive, negative, or neutral.

Buffy

Share of Voice (SoV)

The percentage of AI answers to category prompts that mention your brand at all.

AI search term

Shopper Agent

A brand-owned AI agent that handles the shopping conversation. Discovery, comparison, checkout, and service. In the brand's voice, increasingly surfaced inside AI platforms like ChatGPT, Gemini, and Google AI Mode.

AI search term

Silent Source

A page an AI engine reads and uses during retrieval to shape its answer, but never links or names in the final response. It informs the answer invisibly.

AI search term

Site Reputation Abuse

Publishing third-party content on an established, trusted site mainly to exploit that site's ranking and citation signals. A named Google spam tactic, sometimes called parasite SEO.

AI search term

Stablecoin

A cryptocurrency token designed to hold a stable value by being pegged to a reserve asset. Usually the US dollar, so it can be used for payment rather than speculation.

AI search term

Structured Data (Schema markup)

Machine-readable Schema.org markup (Product, FAQ, Organization, etc.) that labels what your content is, making it far easier for AI to parse and cite.

Buffy

Top-Ranked %

Of the AI answers that mention your brand, the share that rank it #1. The single top pick.

Buffy

Total Mentions

The total number of times your brand was mentioned across all tracked prompts in the latest analysis.

AI search term

Web Discovery Project

Brave's open-source, opt-in system that builds its search index from anonymous signals contributed by Brave browsers. The discovery layer that decides which pages Brave (and, downstream, Claude) can find.

AI search term

Zero-Click Search

When a search or AI answer satisfies the query on the results surface itself, so the user never clicks through to a website.